Predictive dialer, CTI, Monitoring, Recording, Metrics, Connectors, Operator & Assistant.
A new concept of Call Center: Ease, independence, flexibility and robustness.
- Unified application to manager the call flow, for both incoming and outbound calls.
- Simplicity to create campaigns and argumentaries. Flexibility when adapting to the production.
- All the latest generation CTI technology at your disposal.
- In-place and remote agents prepared to work natively with Asterisk. Call Center status control.
- Approved to work with the best CRM/ERP of the international market.
- The ideal product to work in VPN environments due to the optimization of the information flow.
Innovation and reliability to achieve synergies.
- Increase the productivity of your contact center.
- Optimization of the investment return.
- Control of the work force.
- Make the method and workflow of the people who follow it independent.
- Simplicity and flexibility when adapting to the production.
- Analyze all the information in an efficient way. This tool is a must in order to make complex decisions.
With DialApplet, 100% of satisfaction is warranteed since you can...
If you wish more information about DialApplet and the added value that you can suppose from your Astersik intergrations, send us an e-mail to sales@dialapplet.com.