The Spanish company, Dialapplet, today officially launches a powerful tool dedicated to the management of your Contact Center costs.
With this new release broadens the range of functions that the manufacturer offers for its all-in-one Call Center solution.
The billing module is a product dedicated to billing for all services and at the same time, is part of Dialapplet Call Center solution. In addition, the incorporation of this tool puts Dialapplet as one of the most complete software in the Call Center world.
With a strong emphasis on simplicity and functionality, this tool offers the following main features:
• Flexibility when creating your service costs
• Segmentation of costs according to the level of agents and campaigns
• Detailed and quantitative reports
Dialapplet explains: "this new product was implemented in order to offer a quality tool to all of our customers and we will continue with the development of new features that meet the needs of clients".