For the fourth consecutive year, Dialapplet organizes the event "Open Contact Forum" and again chooses the city of Bogotá.
On this occasion, the event will be held on November 20 at the Bogota Plaza Hotel and is aimed at professionals of the Call Center and Contact Center industry.
Open Contact Forum, a modular and open-access with limited capacity event, consists of a strong training base that covers topics on the latest advances in technological solutions. The training programme of the event stands out for the quality of their training and is customized each year to meet the diverse needs of stakeholders attending the event offering a wide choice of conferences.
In this Edition, the program will cover several conferences being one of them the global presentation of the new product that launches the company, Dialapplet Guard. The ideal tool that encompasses the key points such as high availability, platform security and flexibility to maximize production peaks and prevent falls in it, without having to purchase or change your current infrastructure.
In addition to lectures, a workshop , which approaches implementation of a platform Contact Center in the cloud and all the key points that this implies, such as the configuration of predictive campaigns, CCMM and KPI checks among other topics, is organized by members of Dialapplet team.
- DialApplet will take part at the 13th edition of the Andean Congress in Colombia
- We are waiting for you in the 11º Andean Congress in Bogotá, Colombia – May 8th and 9th 2014
- Invitation to the 5th Open Contact Forum Bogota 2013
- Eccos Contact in Colombia chose the DialApplet Call Center Suite solution.
- Invitation to the 3rd Edition of the Open Contact Forum.