Call Center Blog de DialApplet -

DialApplet will take part at the 13th edition of the Andean Congress in Colombia

After visiting Asia, DialApplet travels to Latin America once again and repeats the pleasant experience of being part of the Andean Congress from the 19th to 21st of April in Bogota. The location of this meeting will be at the Business and Recreation Center “El Cubo”, which once hosted again the massive event. 

Congreso Andino

The Andean Congress of Contact Centers and CRM, is a perfect opportunity to learn more about this industry as it brings together the major suppliers of the sector.

Enjoy the variety of stands, speak sessions and workshops offered by this new edition. We invite you to visit our booth to show you the latest developments of the application and how it can improve the productiviy of your call & contact center.

We wil wait you!

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Open Contact Forum chooses Bogotá for the global presentation of DialApplet Guard

For the fourth consecutive year, Dialapplet organizes the event "Open Contact Forum" and again chooses the city of Bogotá.

On this occasion, the event will be held on November 20 at the Bogota Plaza Hotel and is aimed at professionals of the Call Center and Contact Center industry.

Open Contact Forum, a modular and open-access with limited capacity event, consists of a strong training base that covers topics on the latest advances in technological solutions. The training programme of the event stands out for the quality of their training and is customized each year to meet the diverse needs of stakeholders attending the event offering a wide choice of conferences.

In this Edition, the program will cover several conferences being one of them the global presentation of the new product that launches the company, Dialapplet Guard. The ideal tool that encompasses the key points such as high availability, platform security and flexibility to maximize production peaks and prevent falls in it, without having to purchase or change your current infrastructure.

In addition to lectures, a workshop , which approaches implementation of a platform Contact Center in the cloud and all the key points that this implies, such as the configuration of predictive campaigns, CCMM and KPI checks among other topics, is organized by members of Dialapplet team.

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Open Contact Forum elige a Bogotá para la presentación mundial de DialApplet Guard

Por cuarto año consecutivo, DialApplet organiza el Open Contact Forum y vuelve a elegir a la ciudad de Bogotá

En está ocasión, el evento se celebrará el día 20 de Noviembre en el Hotel Bogotá Plaza y va dirigido a los profesionales del sector de Call Center y Contact Center.Open Contact Forum, evento modular y de libre acceso con aforo limitado, consta de una fuerte base formativa que abarca temas sobre los últimos avances en soluciones tecnológicas.

El programa formativo del evento destaca por la calidad de su formación y se personaliza cada año para satisfacer las distintas necesidades de los interesados que asisten al evento, con una amplia elección de conferencias

En esta edición, el programa abarcará varias conferencias siendo una de ellas la presentación mundial del nuevo producto que lanza la empresa, Dialapplet Guard. La herramienta idónea que engloba los puntos claves como Alta Disponibilidad, la Seguridad en la plataforma y la Flexibilidad para maximizar los picos de producción y evitar caidas en este, sin necesidad de adquirir o cambiar su infraestructura actual.

Además de las conferencias, se organiza un taller en el cual se aborda la puesta en marcha de una plataforma Contact Center en la nube y todos los puntos clave que ésta implica , como configuración de campañas predictivas, verificaciones de CCMM y KPI entre otras temas.

Para obtener más información puede contactar via email en:

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