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ACD

ACDConfigure the calls flow, for both outgoing and incoming calls

A complete tool to manage from a web interface all the interactions of the ACD.

Our ACD allows you to distribute, adjustable by the user or automatically, contacts in your contact center in a friendly way.

 

ACD

Thanks to the transactional IVR contacts will be managed automatically.

Make automatic the call center processes that are repetitive, guarantying the same attention level.

Web service connection totally configurable by web.

Easy integration with TTS and ASR tools.