Allows you to analyze the telephone costs of your call center in real time.
Management of all the telephone, mails, sms and agent costs by service.
Cost details by circuit, operator and call type.
In outbound calls, the rater allows differentiation by call set-up costs, type, pattern and length of the telephone number.
A different cost can be assigned to each agent, depending on their level.
It allows recalculating costs in real time.