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DSR recordings A complete solution for your audio recordings.

 

1Lite product to manage call recordings, queue user logins, call statistics and agents statistics.

2We adapt to your needs thanks to a concurrent channel licensing and functionality.
From 4 up to 480 channels per server.

3Three products that reach every requirement in your bussiness providing you call recordings, call statistics and agents desktop recordings.

Basic

Advanced

Video

Recordings+call statistics

Recordings+call statistics 
+user login.

Recordings+call statistics
user login
+desktop recording.

Easy and fast access to your recording data.

 recording

 

Highlights:

 

Mp3 or WAV49 formats available. Call recordings based on service percentage or phone extension. Call recordings encryption.

Dinamically setting up of recordings file name by call parameters.

Audio and call recordings panel.

Searching panel about user states and agents desktop video-recording panel depending of the software version.