We use free or open systems.Our software is multi-platform and can be used in Windows, Linux and Mac. Marketing under purchase or rental either in client's server or in the cloud, based on the high profitability, without big initial barriers and unnecessary expenses. Thisallows us a drastic reduction in costs, adapting to the needs of customers. Tell us your case!

Our software is designed to be flexible, serving from 6 to 3,000 call stations in one call center. Thanks to such high quality products like Asterisk, for communications, PostgreSQL for databases, and Nokia’s Qt as a practical and methodical design application, we can offer a modern, real-time system adaptable to your own needs.

Our quality controls are based on the latest techniques for domain testing, robot applications and risk analysis. However, as well as that, we know that the best quality control is good production, that’s why we run everything by our “pilot/test customers” who must give us their all clear before we launch any new product.

Due to the nature of this software, we realize that the final user must be autonomous and fully in control in the decision-making process. For this reason, our software has been designed by actual call center users, in order to make it as easy and intuitive as possible. On a technical level, using free source components like Asterisk, PostgreSQL or Qt, means your call center is easily maintained. What’s more, we also offer training courses which cover both the functional and the technical applications of our software.

Our integration phase is one of the most competitive in the market. Setting up campaigns and sales pitches is now made easier and more intuitive because they are designed by call center supervisors for call center supervisors. As well as that, we have up to four different interconnectivity options including to third party applications, allowing us to realize real-time transfers of variables such as agent names, telephone numbers, caller I.D., extension numbers, IVR data and much more.

Because our products are designed by actual call center supervisors and managers we have a unique know-how in this sector. Our user-friendly web interface means on-the-spot modifications or creations can be made by any call center supervisor. We know that the simplest procedures are usually the most efficient and that’s why our agent workstation is straightforward, perceptive and guided, easing the learning curve and reducing the chance of errors.

We have spent a decade developing software for call centers and six years working with Asterisk. The DailApplet project was conceived in 2005 with the intention of ensuring ours was the go-to software in the world of Asterisk technology, ensuring a flexible product for all your call center needs.