Monitoring Screen Software for Call Center.

Main features;

• Display of calls in queues
• Extensions and agents control
• Chart of outbound and inbound call consume
• State checker for all campaigns and services os Call Centre
• Activity of available trunks,disintegration according to the types of call
• Configuration and display of service indicator

To highlight:

• Traceability for any type of call
• Real-time control of the Call Center
• Display of service quality agreements
• Management of campaigns success
• Designed for traditional screens and new technologies full HD