Integre a su cliente en su negocio.

• Multi-user and Multichannel
• Identification and warning by means of screen popup of the service and of the client.
• Possibility of capturing IVR or voice recognition variables.
• Information in real time of the state of all agents in the campaign.
• Real-time monitoring of queues status.
• Capture of calls by drag & drop.
• Transferencias de llamadas atendidas y directas con un simple click.
• Prioridades a la hora de asignación de llamadas de los agentes del call center.