See you soon at: AsterConferenceAsia 2013 Kuala Lumpur, Malaysia on 29th & 30th April

Call Center Inbound

Integrate your customer in your business.

  • Multi-user and Multichannel
  • Identification and warning by means of screen popup of the service and of the client.
  • Possibility of capturing IVR or voice recognition variables.
  • Information in real time of the state of all agents in the campaign.
  • Real-time monitoring of queues status.
  • Capture of calls by drag & drop.
  • Transfers of assisted and direct calls with a single click.
  • Priorities in the assignment of calls from agents of the call center .
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