Send and receiver module of mails by our scripting (Showflow).
Benefits:
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The most used communication channel on the Internet.
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Enhance customer service.
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Provides a fast and efficient service.(Off-line).
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We maximize competitive advantages.
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We improve monitoring of the workings of Contact Center.
To highlight:
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Usability of pre-built templates.
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Plain text format or html.
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Sending with one only click or predefined according to response of the argument.
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Every campaign can be configured with a SMTP account or a different extern POP3 account.
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The mail is saved as part of scripting.
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The sender of the mail can be customised and even the account of response.
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Assignment of a unique ID to every response or sent of e-mails. Unique queue of distribution.
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Automatic insertion of answers onto contact scripting.