It is a new concept of creation and modification of scriptsbased on the autonomy of the user. We have called it Showflow.
- Management of campaigns success
- Completely configurable vía interface web by non technical staff
- Ability to make on-the-spot changes.
- Sufficiency of configure up to 6 types of forms per node of the script.
- Campaign warning message, unique identifier and attach files.
- Independence in the choice of scheduling or rescheduling calls.
- Possibility to require a response to any node of the scripting.
- An easy and intuitive web-based application without cumbersome programming languages.
- Different alternative paths depending on the possible answers.Separating the method and workflow of the people running it.
- Native Union of responses of the stcript with the campaign call status and recording .
- Inclusion of contact phone number in Robinson/Black List.
- Calendar of commercial uptake of visits. With control of overlaps.
- Up to 30 contact data that can be modified in real-time.
Full Compatibilityby products Contact Mail, SMS Contact and Contact Mail getting unify channels of Contact Center in a single interface.