1. Save costs
- Plan to which numbers your enterprise may call.
- This decision is totally flexible. Apply to all, for departments or users.
- We obtain the maximum productivity at the lowest costs.
Functions associated to these advantages: CTI Agents, Copy to Call, Quick Call, Click to Call, Centralized contact list.
2. Control, automation and productivity:
- We establish a telephonic and presential control system. Equipied with tools for the application of corrective measures.
- We automate processes providing the best practices in the area of telephony.
- We support the supervisions to vitalize your skills in the personnel administration.
- We improve the methods of formation reducing the curve of it.
Functions associated to these advantages: CTI Agents, Copy to Call, Quick Call, Click to Call, Ring & Open, Popup, Call status, Recording, Centralized contact list, Sign up system, Notification of events.
3. Speed and usability in telephonic processes:
- Our aim is the effectiveness and satisfaction of the user and his clients.
- We help you to perfect the communication with your clients.
- Copy any phone number out of any application (Web, Word, Excel ...) and realize a call. So easy, so fast.
Functions associated to these advantages: CTI Agents, Copy to Call, Quick Call, Click to Call, Ring & Open, Popup, Call status, Recording, Centralized contact list, Sign up system, Notification of events.
4. Improvement in communication:
- We reach to optimize the internal communication politics in your enterprise assuring that everybody receives the adequate messages in the suitable moments.
- We create the necessary opportunities so as to share the best practices and knowledge with us.
- Improved decision-making.
- Helps to know the business objectives and the business culture affording that all employees row in the same direction.
Functions associated to these advantages: Notification system
5. Image and innovation:
- Since DialApplet is an innovative product, it helps and reinforces the job of the sales and marketing department.
- Boosts the corporate identity and helps to improve the brand image.
Functions associated to these advantages: DialApplet Desktop, Possibility of an white label, service of customization.
6. The added value for your Asterisk integrations:
- As a result of all these advantages, we have listet, DialApplet is the ideal product in order to equipy your integrations, propositions or estimate of a different added value.
- Intensifies the relation with your clients.
- Two years of function in call centre, big and small and medium-sized businesses militate in favour of the product.
- Reliability of a product realized with the technology Qt of Trolltech and an architecture with concurrent threads.
- Companionate instalation and configuration for any user habituated with Asterisk.
Functions associated to these advantages: DialApplet Desktop, DialApplet Web
7. Services associated with the value:
- Support via mail.
- Automatic security updates.
- Improvement of product constants.
- Dynamic feedback with the clients.
- Online manuals and hints & tips.
- Possibilties of customization and white label.
