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Contact Center tools for debt recovery

Contact Center tools for debt recovery

[vc_row][vc_column][vc_column_text] To obtain the expected results of debt recovery, it is essential to count with the adequate resources and state-of-the-art technology to speed up operations. These are crucial factors that are required in any contact center...
5 Reasons to have your Call Center On-Premise

5 Reasons to have your Call Center On-Premise

[vc_row][vc_column][vc_column_text] Some weeks ago, we told you the advantages of having a cloud Call Center solution, therefore this week we are going to tell you the other side of the story; 5 reasons to have your Call Center on-premise. From out past experiences as...
What is an IVR and how to implement it

What is an IVR and how to implement it

[vc_row][vc_column][vc_column_text] The IVR is a technology that doesn’t stay obsolete and it is essential in any call center to allow the automatization of services and processes. Giving a chance of an improvement of the customer experience and an improvement in the...
7 Advantages of a Cloud Call Center

7 Advantages of a Cloud Call Center

[vc_row][vc_column][vc_column_text] Many companies ask themselves which are the advantages of a cloud call center. The current customers are each day more demanding, and this is why companies must optimize their IT existing ecosystem and dispose a technology that...

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