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How to improve contactability
The key is to improve the quality of the database, since consequently it will be possible to improve the results of the dialing campaigns.
Therefore, if we combine the dialing tools offered by the solution together with innovation and new technologies, we manage to provide organizations with an optimization of processes and resources.
The DialerBot is a powerful marking robot without human intervention. It provides greater effectiveness and utility for companies that require an important volume of calls. In addition, it makes statistical reports of the campaign.
Therefore, it saves time and increases the productivity of your agents.
You can send a speech through the robot to contact a large number of customers or leads.
It helps to achieve a good contactability rate by increasing the Database and through established filtering strategies.
The robot makes massive calls to detect invalid phones, faxes, answering machines, answered and unanswered calls…
It will write a report with the result of the calls.
The intervention of an agent is not necessary to make the calls.
This way, campaigns with a cleaner database can be carried out.
In addition, it will save time and it will help to work in a more efficient way.
This allows organizations to:
Improve the quality of the data available and achieve a greater number of contacts reached.
ADVANTAGES OF HAVING AN AUTOMATIC MARKING TOOL LIKE DIALERBOT
Scalability: Different versions that adapt to the needs of your business, with availability of up to 30 simultaneous calls.
Intuitive: The entire administration interface is simple and intuitive, web based.
Automatic: The entire dialing process is automatic and without human intervention.
Compatible: Possibility of integrations through a JSON API and FULL REST to customize custom projects and automate loading processes.
Categorization: Detection of calls with answer, answering machine, numbers without answer, numbers not operative and calls rejected or not answered.
Achieving a good contactability rate depends, in most cases, on the quality of the database and the established filtering strategies.
Implementing a dialing tool, such as predictive dialing, for example, may not be enough if you do not know how to maximize its potential or do not have management and monitoring capabilities such as the automatic dialing tool.
Therefore, our automatic dialing robot, DialerBot, is a tailored solution which maximizes the potential of your dialing campaigns, increasing the productivity levels of both your agents and your organization.
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