A broad portfolio of products focused on each type of campaign/project.
Omnichannel platform with unique queue management of the agents in the same interface. Background and total traceability of the contact.
CX Trunk SIP
Communication supplier specialized in Call Center. Improve your contactability and typify your calls correctly.
Cloud management of your Contact Center. Without the need of hardware and maintenance expenditure. Great scalability and flexibility to adapt to your needs. With our Cloud model the maintenance and management of your project is fully covered.
Don’t give up anything! Our hybrid model offers you the comfort of your own Contact Center On premise management, with the scalability of the cloud model. Pay for what you use and no more.
Manage the production of your Contact Center in your facilities. Store the information and have immediate access to it. We provide you with the necessary tools for the best exploitation of your services, granting you autonomy through the processes.
DialApplet offers its clients transversal services which facilitate the correct development of the project, from the initial phase which starts at the commercial department, until the client enters the production phase, advising, training and continuously monitoring its evolution. Moreover, we adapt to your needs, being able to integrate with third party applications, as well as developing additional functionalities which are required by different companies in each business model.
Meet our DialerBot service, it offers many facilities to contact your customers since thanks to this you will not need the presence of an agent! In addition, it is responsible for cleaning databases among others…