News

DialerBot

Ask for a demo on how to improve contactibility. The key is to improve the quality of the database, since consequently it will be possible to improve the results of the dialing […]

Automatic Dialing System

Do you have an automatic dialing tool but don’t know how to get the most out of it? Would you like to know how to improve contactability? […]

Chatbot

What is a Chatbot and what is it for?The ChatBot is a “virtual robot” with which it is possible to have a conversation, whether we want to ask for some type of information or to carry out some action […]

Merry Christmas DialApplet

Everyone at Dialapplet thanks you for working with us this year and we look forward to work with you again next year.You are the most valuable for us, we hope to count on you for many more […]

Contact Center tools for debt recovery

To obtain the expected results of debt recovery, it is essential to count with the adequate resources and state-of-the-art technology to speed up operations. These are crucial factors that […]

What is an IVR and how to implement it

The IVR is a technology that doesn’t stay obsolete and it is essential in any call center to allow the automatization of services […]

7 Advantages of a Cloud Call Center

Many companies ask themselves which are the advantages of a cloud call center. The current customers are each day more demanding, and this is why companies must optimize their IT existing […]